Globe at Home Updates: How to Get in Touch with Customer Service + Free Covid, Dengue Insurance

We all know how important internet connection is. In our home, all of us rely on fast internet. Both EJ and I work from home. Our business is a software / technology company. And after we work, I blog / vlog, edit videos, upload massive files online, post and practice my profession using the internet. EJ, on the other hand, is also a game streamer and has to load games, some of which are quite “heavy” and have to stream and avoid lagging at the same time. And I haven’t mentioned Zeeka’s (our daughter) needs. too. She still goes to school and needs reliable internet connection so she can attend Zoom classes and do her homework on time.

This is the reason why we’ve been using Globe At Home and we have been postpaid subscribers for quite some time.

I think experiences will be different per home and per location really, but what I appreciate about Globe at Home is that they have our 1) records updated and information is readily accessible to us and 2) they are constantly improving and making their service better for all of us.

We used to have a different provider but it was a pain talking to them. They seem to have our records wrong and it seems that information that we given to them isn’t shared with the team that’s supposed to address our concern. It was just frustrating.

With Globe At Home, I appreciate the fact that they empower us. I don’t feel helpless. For those who don’t know, they have the Globe At Home app that you can download. I highly suggest that you do!

If you need any help, just click on Help and Support.

Globe at Home Help and Support

You basically have access to all of these things, resources and information above. You can check for connectivity issues, check the status of your technician who will visit your home, read FAQs, watch videos (which I personally like … they have a video on how to get stronger WiFi Connection Anywhere at Home), visit Globe Community and Level up your WiFi Experience (the tech squad can help you out).

So another thing that you may want to know about is that all postpaid subscribers of Globe At Home can claim a FREE COVID-19 and Dengue Insurance for 3 months powered by GInsure and Singlife with coverage of up to P140,500. This will be from April 4, 2021 until April 18, 2021.

Globe at Home Free COVID Insurance (GInsure)

This is the latest offering of Globe At Home to its loyal postpaid customers to continuously provide #ExtraCareAtHome protection that goes beyond connectivity.

The 3-month insurance plan offers comprehensive benefits against medical costs such as Php 500 test allowance for Dengue, up to Php 40,000 confinement allowance as well as up to Php 100,000 medical cost reimbursement if diagnosed with COVID-19 or Dengue. To read more about this GInsure x Singlife product, I wrote about it here: A COMPREHENSIVE GUIDE TO SINGLIFE AND GCASH CASH FOR DENGUE COSTS

Postpaid customers can redeem a voucher via the Globe At Home app. All current Globe At Home subscribers are eligible for this promo as long as they have the Globe At Home or GCash apps and make sure that their accounts are active and contact details are up to date.

So there! Those are some of the updates for you if you are a Globe At Home subscriber like me! Hope you get to avail of GINSURE and try out using the Globe At Home App. To learn more, please visit https://www.globe.com.ph/broadband.html.

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